Good

Not my first helpful visit here, but noteworthy. I went in on Saturday to get new wire/help with a dripper, and the new lady (didn’t catch her name) was incredibly helpful, and her manager (Steve) advised me on the best wire and even demonstrated a build for me. Above and beyond customer service.

I would recommend this shop (and their Abingdon branch) to anyone!

These guys know everything about vaping, very friendly, great choice of devices and liquids

Great place and very friendly staff.

Really competent staff.

Extremely knowledgeable and friendly staff!
Recommended shop – pretty much established.

friendly staff very helpful and there’ll always greet you with a big smile.. c u again very soon.

The atmosphere in store is amazing, I love chilling and chatting to the guys and other customers. They’re super lovely and answered all my questions and concerns

Friendly people and know their products well advising you what may be best for you and your needs. Prices are good add to this the loyalty scheme card they have going its a place worth visiting to get a good deal. Has vending machine and seats inside too so can sit rest and enjoy a vape if you want.

Outstanding customer service. Fully recommended when it comes to vapes and liquids!

Went there looking for some juice and the staff were awesome. Going to be going back today hopefully to learn how to build an RTA and grab some supplies!

Very knowledgeable, helpful and friendly staff always a good laugh have a very good range of stock and in a perfect location would definetly recommend them for your vaping needs!

Great place with good products and very affordable. Staff were really welcoming and helpful. Glad they have a website and deliver because I won’t be back in the area for a good while!

Very good Customer service and advise

Helpful staff plenty of choice

Friendly staff and great products.

Great shop and such friendly staff who take their time to help you !!!!

Great shop with friendly, knowledgeable staff. Only criticism is that they don’t have the same stock as the Witney branch, which can be frustrating at times.

Great service, friendly helpful staff, was impressed and went online to order more ejuice, it was free delivery and arrived the following day! Best shops around. I won’t be going anywhere else now

BRILLIANT PLACE VERY HELPFUL STAFF ABSOLUTELY FANTASTIC PRODUCTS….GOING TO THE VAPE SHOP REGULARLY JUST TO TRY NEW E LIQUIDS &LEARN MORE ABOUT THE DEVICES I USE…THOROUGHLY RECOMMENDED TO EVERY VAPOR IN OXFORD

Very helpful and friendly staff who go the extra mile to help you find the best vape experience.

Smashing shop with great people #OVC

Helpful staff, good stock, you pay a bit more than online but you get to talk to someone.

Great selection of vape’s. Staff mega friendly

This is about the shop in abingdon (not online)
I went into the abingdon shop to get some advice about a new tank etc as I’ve vape for 2 years, the shop felt more like a drop in Centre than somewhere to buy things. 4 men in front of me deciding to cloud chase the whole time so you could hardly see the counter nobody acknowledged me I waited 20 mins sore throat stinging eyes from vapours nothing not even a glance while I’m waiting so I walked out and vowed never to go again. Unfortunately there are not many vape shops around so will have to go online why do people feel they have to vape massive clouds just because there in the shop!

Went in today as I was recommended by a friend. Nice staff happy people got what I needed and got a good bit of advice to will be back again next payday for more bits and bobs and more advice thx guys top job 👍🏻

Great shop. Friendly young staff and knowledgeable. Good products, clearly explained and well presented. Large selection of quality liquids that don’t affect my asthma unlike liquids bought at other shops. Thank you

Knowledgeable guys, smaller than their other stores so stock not as good

This shop is fab, I’m not an experienced vaper and have felt a bit patronised in other places but the staff here are really friendly and helpful. I was so picky they ended up basically building me a custom vape! I called up today with follow up query and the guy spent a good 10 minutes going through all the details. Would highly recommend!

Incredibly helpful guys, very knowledgeable and friendly service every time you go in, great hardware and juices available for testing, just simply brilliant 🙂

Overpriced and Understocked. Small selection of Vape flavours (always waiting on delivery) which never seems to come. I won’t be going back.

Lots of choice and friendly staff

Excellent shop , but charge the world for products. Can buy exactly the same online but cheaper

Mike is an absolute diamond of a geeza. his Advise over the months has been the best.

Very helpful great guys they no there stuff highly recommended only vape shop I go to keep up the good work

Always a good experience

Friendly and helpful assistants who will spend as much time as you need to get the right product, most welcoming shop on the high street. Good variety of products, yes some are a little more expensive than the internet but you walk away with what you need there and then for a couple of pounds more.

They got me off the cigs

very good shop & very good customer service

Excellent shop

Good lads helpful to first timers as iam ther happy to give advice ect

Always a friendly reception in their stores, the kind of place you can ask stupid questions without worry of being looked down on.

Having just traveled 10 miles to find the store is closed even after all the snow on roads has melted was a bit of a let down. I checked Google for opening times which said it would be open but a little paper note on the door said otherwise.

Amazing service with very friendly staff.

Expert advice helpful let you sample 0mg flavours no parking and shop gets busy on a Saturday but your never rushed

Lovely staff and lovely customers! Top vape community hub!

Friendly and extremely helpful service!

Top notch !

Great staff, always happy to help or just talk and always getting new flavours and products to try out.

Love this place. Staff are friendly and very knowledgeable. Great range of products. Couldn’t recommend higher for beginners and advanced vapers

I was refused warranty also due to chipped paint like the other reviews on here and was very disappointment in customer service received however the vape van- Ryan is fantastic, explained about my device, what issues I was having and helped me fix the issues and went on to give brilliant advice!
Highly recommend the vape van service! Will be using them for all my vape needs!

Friendly staff a very good choice of liquids and mods

Professional very helpful staff

Awesome staff, great selection of liquids, and mods

Was refused warrenty due to cosmetic damage (flaked paint). Bad customer service in this respect

Great choice of vapes and juice. Great staff highly recommend

Great and helpful staff!

Went to get some concentrate as not many places stock them. The guy behind the counter tempted me to try Cosmic Coffee. OMFG. What a beautiful vape. He told me what to add in Nicotine to make it 3mg strength. Can’t recommend this store enough. Great products and very knowledgeable friendly staff. Would give 6 stars if I could.

Ps. Don’t try cosmic coffee if you don’t like coffee!!!!!

👽💨💨💨💨

Very helpful

Great staff who know their products. Always friendly and ready to help.

The best

Great place, a lot of product and very helpful staff

Very helpful informative staff

Very helpful

Great customer service!

Never been in don’t smoke

I have always used Oxford vape since day one as they have a brilliant selection to choose from and the staff make you feel at home and are always there to help with any problem 🙂 . I would recommend them any day of the week:)

The staff here are really helpful, friendly and knowledgeable. Stock levels and range of products are great. THE place to go for the vape community!

Very knowledgeable on vapes mine was dangerous to carry on using they advised me on another mod and how to much watts I should be using very good customer service 👍

Very helpful staff

Best vape shop around really, I drive here from Swindon because they actually know what they are talking about

Terrible opening hours if you work anywhere but Witney during the week, you could just open and hour later and close an hour later and people could get there in time. Apart from that your staff are very friendly and knowledgeable about the service they provide.

Stock on 2 floors, knowledgeable staff.

Staff friendly and knowledgeable, plentiful stock.

Great staff and relaxed atmosphere. Vape van home delivery untill 10pm is a life saver.

Such great friendly people

Really helpful staff and a huge range of products

Getting advice and making a purchase here really was one of the best customer service experiences I’ve ever had. Brilliant.

Amazing store, stunning service! Can’t rate them high enough. This is truly a 10 star store!

There is nothing that the team can’t help you with. Great staff, very knowledgeable! Best juice with great prices.

Excellent service, friendly knowledgeable staff would definitely recommend to anyone!

Friendly and knowledgeable staff who know their stuff and can guide you to what you want and require … Nothing is yo much trouble.

best shop to go to

I just called the guys to see if they were open today (bank holiday Monday) but unfortunately they were not. But they were more than happy to come and deliver to my house! From the moment I called them, to delivery, was 10 minutes! Now that has to be the best service I think I’ve ever had in my life! Thanks guys, I’ll definitely be using you all the time now!

Wouldn’t get my fluids or kit from anywhere else. Great staff. One happy customer right here

Great customer service, superb range of juices and hardware.. lovely little vape shop!!

New customer. New to vaping. I found the staff very helpful, they sorted me out with a beginners kit, explained everything to me and let me try different flavours, now looking forward to going back for my next flavour update.

Absolutely lovely staff, went in to get a new eliquid, they have testers which I thought was a brilliant idea and the first shop I’ve seen doing it (have only been to a couple of others to be fair). Reasonably priced too, highly recommend 🙂

Extremely helpful, great staff with a great product

Very helpful, friendly staff, great range of products. Pleasant place to shop.

Great knowledgeable staff, friendly atmosphere

Helpful friendly staff

Best place, everything you need and really knowledgable staff

Expect the best advice.

You will find it here. I would not buy new tanks or batteries anywhere else.

I was very impressed with the service. Although I had an idea of the kit I wanted, I was shown alternatives and the pros and cons of each were explained. Once I had made my choice, they kindly set it up for me and I was happily vaping 20 minutes after leaving. I would have saved £15 if I had used Amazon, but good customer service is priceless and well worth paying the extra for.

I cant speak highly enough of these guys always great customer service from stephen and the team at the click & collect HQ i wouldnt buy my stuff anywere else

When you buy a battery you get a so called 6 month warranty, I tried to return a battery that was still within warranty as it was not holding a charge for anywhere near the amount of time it should have, I was not offered a refund I was told that I would need to leave it with them to check that what I was saying was true which was annoying but I agreed, I was then asked to sign a form stating that by leaving it with them if they were to damage it whilst trying to repair it I would forfeit my warranty !!! So in short the 6 month warranty is not actually worth the paper that it is written on and the consumer has no rights, whilst in the shop I took a photo of the form and have sent it off to trading standards to get confirmation of my consumer rights…… To be continued

I can’t recommend a better shop

Excellent customer service. Really helpful and knowledgeable staff.

Items have not arrived yet been about a week or more!! Absolutely ridiculous can’t seem to find out how to contact the company to speak to them about it either!!! Avoid

I’ll review it when I receive it

Oxford Vapours are excellent to deal with, I’ve never had a problem with any purchases. The choice is very good and reasonably priced.

Fast, professional, high quality.

Friendly, helpful staff who will go that extra mile to give a great service. Great products, great online service. I won’t shop anywhere else and i have tried other vape shops in the past

Fantastic
The liquids are amazing and well worth every penny and the flavours are so satisfying.
Have tried a few different flavours in the Zeus juice range and I can gladly say that they never loose there flavour, I will gladly purchase from you guys and gals again.

Oxford vapours are amazing everywhere else I shop there are problems but this place I buy monthly and weekly supplies and they are just brilliant! For example I put in an order for liquid yesterday lunch time and it was delivered this morning they have never let me down!

Straightforward and easy to use service.

Great quick service with every order! I’ll continue to use until I quit.

Will definitely use again, quickly delivery. Hassle free purchase.

Really fast delivery. My favourite vape flavour

Always buy online and never had a problem. They always send my order out quickly, and i’ve never had a delayed order.
They also do some good deals. Very happy, and they are my go to for juice.

Best vape shop around, excellent staff who can help in every way possible, also excellent service. Online shop is really easy to use too. Definitely recommend to those who love to vape.

Simple,straight forward and as advertised. Highly recommend. Thank you.

I’ve used Oxford Vapours a few times​ and the before and after service is second to none. Flawless products at the right price. Delivery is swiftly​ and timely manner. Great shop for anyone to use 🤘

Brilliant service.

Great prices, great online service most orders are with you within 2/3 days, in shop friendly and helpful staff who are very knowledgeable and sell the most update brands and accessories to suite everones needs. Very lucky to have such a excellent shop on my doorstep.

Quick reliable service

Awesome service, really fast delivery and amazing flavours! Now my go-to place for vape-juice 🙂

As a first time user very impressed by the fast and efficient service.

Incredibly friendly staff with a clear passion for what they do, no matter whether you want to quit smoking and set up with a starter kit, or whether you’re experienced with building, the Oxford Vapours family will always make you feel at home. With a huge variety of kits, mods, tanks and liquids, you will definitely find something for you. Definitely my favourite vape store!

brilliant company, normally don’t like buying online with companies i have never heard of, now trust these to no end, items always posted out with 24hr delivery and reasonably priced, highly recommend

Brilliant best vape shop on line… really fast delivery…. will be back for more… thanks for the excellent service. … 🙂

Painless and reasonably priced

Very good products and I always get them the next day.